Legal
Privacy Policy
Effective Date: August 14, 2026
Pentragrid Technologies Private Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
- We collect information you provide directly to us, such as when you join our waitlist, create an account, or contact us for support.
- Personal Information: Name, email address, company name, job title, and any other information you choose to provide.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Communications: Records of your correspondence with us, including support tickets and feedback.
2. How We Use Your Information
- To provide, maintain, and improve our services and platform.
- To send you technical notices, updates, security alerts, and administrative messages.
- To respond to your comments, questions, and requests for customer support.
- To send you marketing communications about products, services, and events (you may opt out at any time).
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To comply with legal obligations and enforce our terms and policies.
3. Information Sharing
- We do not sell, trade, or rent your personal information to third parties.
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as cloud hosting, analytics, and email delivery.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
- Protection of Rights: We may disclose information to protect the rights, property, or safety of our company, our users, or others.
4. Data Retention
- We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
- When you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
- Aggregated, anonymized data may be retained indefinitely for analytics and service improvement.
5. Security
- We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- We use encryption (TLS/SSL) for data in transit and AES-256 encryption for data at rest.
- Access to personal information is restricted to employees and contractors who need it to perform their job functions.
- Despite our best efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information.
6. Your Rights
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Portability: You may request a machine-readable copy of your personal data.
- Opt-Out: You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
- To exercise any of these rights, please contact us at privacy@myaifounder.com
8. Children's Privacy
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
- If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Policy
- We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
- Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
- If you have any questions about this Privacy Policy, please contact us at:
- Pentragrid Technologies Private Limited
- 9th Floor, Tower D, Unitech Cyber Park, Sector-39, Gurgaon (Haryana) 122001
- Email: privacy@myaifounder.com